Frequently Asked Questions
Everything you need to know about shopping at BAPE® Europe.
Are all products sold on BAPE® Europe authentic?
Yes, this is the official BAPE® Europe online store. All items are 100% authentic and shipped directly from our authorized distribution centers.
Which countries do you ship to within Europe?
We currently ship to most countries within the European Union, as well as the United Kingdom, Norway, and Switzerland. Shipping rates and delivery times vary by destination.
What is your return policy?
Items can be returned within 14 days of receipt, provided they are in original, unworn condition with all tags and packaging intact. Please note that certain limited-edition drops may have specific return restrictions.
How do I determine my size in BAPE® clothing?
BAPE® products generally follow Japanese sizing, which can run smaller than standard US or EU sizing. We recommend checking the specific size guide located on each product page before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized payment options such as Klarna and Apple Pay for a secure checkout experience.
Can I cancel or modify my order after it has been placed?
Due to our fast processing times and the high demand for limited releases, we are unable to cancel or modify orders once they have been confirmed. Please review your cart carefully before completing your purchase.